Military members who are experiencing mortgage servicing problems can now report their complaints online according to Joseph A. Smith, national mortgage settlement monitor. He is encouraging members to report any issues they are having with their lenders so he can track trends and make sure members of the military are receiving fair and equitable treatment.
Earlier this year, five of the nation’s largest mortgage lenders reached a settlement providing specific assistance to eligible service members. One of the biggest protections afforded by the settlement is the requirement that these banks provide enhanced assistance to eligible servicemembers who receive permanent station transfers in the form of short sale agreements and deficiency waivers.
For more information, visit http://www.dsnews.com/articles/settlement-monitor-announces-outreach-for-servicemembers-2012-11-12